If your question is not addressed below, please contact us at firstname.lastname@example.org or by calling 877-291-1127
I have not received my order, what should I do?
My Air Mattress is losing air, what should I do?
What type of warranty do I get with my King Koil Airbed?
Where can I buy a King Koil Air Mattress?
You can purchase from our website or visiting our Amazon store.
How long will it take for my mattress to ship?
- Amazon Prime: 2 Business days
- Standard Amazon Shipping: 3-5 business days
- Priority: 2 business days
How often should I fill the air in my mattress?
We suggest inflating the air mattress fully when you receive it and letting it sit for 24 hours, this allows time for it to expand. - Afterward, inflate or deflate a portion of air to your desired comfort.
What are the different mattress sizes? What size is right for me?
- Twin: Children's room 80" x 40" x 20"
- Queen: Most popular size; 80" x 60" x 20"
- California King: 80" x 72" x 20"
How do I process a warranty claim?
Click to visit our "Warranty" section.